State Farm® Insurance Agent Matt Gorham

"Best insurance agent and team in Battle Creek"

"Amber, Kathy and the rest of the staff @ Matt Gorham’s State Farm Agency are a wonderful as well as knowledgeable team and always have been great to me.."

"Thanks for everything Matt. We couldnt be more pleased spending money. You rock."

"Amber helped me feel comfortable when adjusting my plan, and helped me to understand the benefits of the changes. She was very friendly and explained everything in detail. She was also very patient with the amount of questions I had and I would recommend her to all my friends and family."

"I had the most amazing experience this morning. I had a problem with something and I went into Matt Gorham office and as soon as I walked to the door I was greeted with a smile and outstanding customer service. Everyone there makes you feel the same. Also thanks to Kathy and Amber for being so nice and helpful"

"Excellent service from this agent and staff. I prefer to deal with one person and Amber is outstanding. Very communicative, responsive and great to work with. This is the first agent to reach out personally as opposed to just his staff which is great."

"Fast, responsive, and caring. Nobody wants to have to use insurance but when you do it's nice to know you have the best out there. Gorham State Farm is A+++"

"I had a tough time with a part of State farm insurance company on getting a payment to me and the bank and it really was putting me in dire straits so I end up contacting my agent's office, talk to one of the representatives there she took the matter her hands and within a day she helped get my situation resolved something that took weeks because the representative or agent never responded to me or to the bank, Matt Gorham State farm stepped in went to bat and got my situation resolved in one day, thank you Matt Gorham State farm for14 years of loyal service I hope to have a many more 😄👍. R.Holllis."

"My wife and I were in a bind with our previous insurance company because they raise the rates on us. We called Matt and helped us figure out the best plan/option for us. Saved us a lot of hassle, time and money! Thanks Matt. You were awesome."

"Daryn Snow is phenomenal! He is very knowledgeable and has helped me tremendously. He offers great service and has a great attitude. Thank you, Daryn!"

"I was so frustrated by another car insurance company and I did not want to go sit in an office to get a new policy. Matt worked with me to get my family’s insurance & home insurance. I was very happy with the excellent customer service and my NEW car insurance company."

"After over a year of prices constantly going up with no explanation (no tickets, no claims) we're done. Before these issues, it was someone in the office constantly messing up our account with someone with a similar name. Go literally anywhere else! In response to owner: We called for months and told y'all for months it was too much only to be given no answers. Y'all had the opportunity to, at the very least, explain the constant increases. We received no answers. No tickets and no claims."

"Great office staff! Helped me get set up with auto, home, disability and life insurance. Highly recommend!"

"We put through a quote trying to add a car and driver to the policy. almost two months later and three quotes and all I got was one communication over a month ago stating they would get back with us."

"Pricing and coverage rates were improved by comparison with our current agency. Kathy, Service Representative, was very professional, very helpful and informative on optional-available services."

"Siempre aclaran mis dudas"

"Just a great affair trusting them with security of my belongings. Wonderful people ❤️"

"Nothing but issues from second month and on. Great sign up initiative but poor service once you’re locked in. No communication at all. Sent me a letter o March 3 that I didn’t even receive until 3/15 that said the form I sent for my insurance wasn’t accepted. I sent that form in January. And my new policy started March 1. So they hiked up my insurance to $1009 even though the renewal I signed said $736 because they rejected my insurance document I sent in January that they didn’t even advise me of until AFTER my new policy started. Was supposed to receive a call back by the end of the week with resolution and did not. Poor business practice all the way around."

"Deceitful and disrespectful. Do not do business with them if you want an honest company"

"Matt talks a good game, however he will not have your back. Avoid any dealings with Amber, she has no idea what she is doing, and will cost you thousands of dollars. She continued to lie about her mistake, until Matt called her out, in a call we all had together. You would have thought Matt would fix the mistake at that point. However, he did not. Instead he passed the buck off to corporate putting the blame on them. I would avoid state farm in general. But avoid Matt Gorham at all cost."

"Matt and his team are caring, professional, and fun to be around! They do a fantastic job of helping their customers manage risk and I highly recommend Matt and his team."

"No need to explain My 5 star Opinion just come on in and save some money 💰"

"Had a phone meeting with Matt today and left feeling very well informed and happy with my new coverage! Always a pleasure to deal with this branch! (:"

"Love them! They are always willing to work with us when we need it!"

"Give Kathy a raise! She's the G.O.A.T great job great service!"