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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James VanderMel

February 10, 2025

5  out of  5
rating by James VanderMel
"Amber, Kathy and the rest of the staff @ Matt Gorham’s State Farm Agency are a wonderful as well as knowledgeable team and always have been great to me.."
We responded:
"Thank you, James, for your kind words recognizing our team. We're happy to help provide you with knowledgeable and attentive service. Your feedback is truly appreciated, and we're glad to have you as a customer of Matt Gorham State Farm."
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Don Puckett

February 8, 2025

5  out of  5
rating by Don Puckett
"Thanks for everything Matt. We couldnt be more pleased spending money. You rock."
We responded:
"Thank you, Don! I appreciate your compliment and review. "
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Anthony Steffens

February 5, 2025

5  out of  5
rating by Anthony Steffens
"Amber helped me feel comfortable when adjusting my plan, and helped me to understand the benefits of the changes. She was very friendly and explained everything in detail. She was also very patient with the amount of questions I had and I would recommend her to all my friends and family."
We responded:
"Thank you, Anthony, for sharing your experience with Amber. I'm grateful to hear that she helped you feel comfortable and informed while adjusting your policy. Your recommendation means a lot to us, and we appreciate your trust in our services."
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Damon Evans

January 29, 2025

5  out of  5
rating by Damon Evans
"I had the most amazing experience this morning. I had a problem with something and I went into Matt Gorham office and as soon as I walked to the door I was greeted with a smile and outstanding customer service. Everyone there makes you feel the same. Also thanks to Kathy and Amber for being so nice and helpful"
We responded:
"Thank you, Damon, for sharing your experience with Amber and Kathy. They'll be grateful to know they made a positive impact on your visit. We appreciate your feedback and are glad to have been able to assist you. -Matt Gorham State Farm"
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Josh Haas

January 28, 2025

5  out of  5
rating by Josh Haas
"Excellent service from this agent and staff. I prefer to deal with one person and Amber is outstanding. Very communicative, responsive and great to work with. This is the first agent to reach out personally as opposed to just his staff which is great."
We responded:
"Thank you, Josh, for sharing your positive experience with Amber. I'm happy to hear she has provided you with excellent service. Your feedback is greatly appreciated. -Matt Gorham State Farm"
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Zac C

January 15, 2025

5  out of  5
rating by Zac C
"Fast, responsive, and caring. Nobody wants to have to use insurance but when you do it's nice to know you have the best out there. Gorham State Farm is A+++"
We responded:
"Thanks for the awesome review, Zac! We strive to be there for our customers, and your feedback means a lot to us!"
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robert hollis

January 15, 2025

5  out of  5
rating by robert hollis
"I had a tough time with a part of State farm insurance company on getting a payment to me and the bank and it really was putting me in dire straits so I end up contacting my agent's office, talk to one of the representatives there she took the matter her hands and within a day she helped get my situation resolved something that took weeks because the representative or agent never responded to me or to the bank, Matt Gorham State farm stepped in went to bat and got my situation resolved in one day, thank you Matt Gorham State farm for14 years of loyal service I hope to have a many more 😄👍. R.Holllis."
We responded:
"Thank you, Robert, for sharing your experience! I'm glad we could step in and resolve the issue quickly. We appreciate your loyalty over the past 14 years and look forward to many more!"
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Kirk Newman

October 17, 2024

5  out of  5
rating by Kirk Newman
"My wife and I were in a bind with our previous insurance company because they raise the rates on us. We called Matt and helped us figure out the best plan/option for us. Saved us a lot of hassle, time and money! Thanks Matt. You were awesome."
We responded:
"Thank you so much for sharing your experience, Kirk! I'm glad I could help you and your wife find a great plan and save you some hassle, time, and money. Your kind words mean a lot!"
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Rachael Sealy

October 17, 2024

5  out of  5
rating by Rachael Sealy
"Daryn Snow is phenomenal! He is very knowledgeable and has helped me tremendously. He offers great service and has a great attitude. Thank you, Daryn!"
We responded:
"Thank you for your kind words recognizing Daryn, Rachael! It's great to hear that his knowledge and service have made such a positive impact on your experience. We appreciate your feedback and are glad to have been able to assist you!"
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CM Bracke

October 15, 2024

5  out of  5
rating by CM Bracke
"I was so frustrated by another car insurance company and I did not want to go sit in an office to get a new policy. Matt worked with me to get my family’s insurance & home insurance. I was very happy with the excellent customer service and my NEW car insurance company."
We responded:
"Thank you for sharing your experience! It's great to hear that we could help you transition smoothly from your previous auto insurance company. We're grateful to know that you're happy with the customer service and your new policies. If you ever need anything else, we're here to help!"
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Sarah Truelove

August 18, 2024

1  out of  5
rating by Sarah Truelove
"After over a year of prices constantly going up with no explanation (no tickets, no claims) we're done. Before these issues, it was someone in the office constantly messing up our account with someone with a similar name. Go literally anywhere else! In response to owner: We called for months and told y'all for months it was too much only to be given no answers. Y'all had the opportunity to, at the very least, explain the constant increases. We received no answers. No tickets and no claims."
We responded:
"Sarah, we’re sorry to hear about your experience. Rates are not controlled by our specific agency, but by a number of factors including state legislation. Please call us at your earliest convenience to discuss further."
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Daryn Snow

August 7, 2024

5  out of  5
rating by Daryn Snow
"Great office staff! Helped me get set up with auto, home, disability and life insurance. Highly recommend!"
We responded:
"Thank you for your kind words and recommendation! We're glad to hear our team could assist you with your insurance needs. Your satisfaction is our priority!"
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D Bazman

September 16, 2023

1  out of  5
rating by D Bazman
"We put through a quote trying to add a car and driver to the policy. almost two months later and three quotes and all I got was one communication over a month ago stating they would get back with us."
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Dennis J Johnson

July 5, 2023

5  out of  5
rating by Dennis J Johnson
"Pricing and coverage rates were improved by comparison with our current agency. Kathy, Service Representative, was very professional, very helpful and informative on optional-available services."
We responded:
"Dennis, thank you for sharing your experience with our office. We truly appreciate your compliment recognizing Kathy! "
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Angel Felix

May 23, 2023

5  out of  5
rating by Angel Felix
"Siempre aclaran mis dudas"
We responded:
"Gracias por tomarse el tiempo para compartir su experiencia con nuestra agencia! ¡Siempre es un placer poder ayudarlo con cualquiera de sus preguntas o necesidades de seguro! Realmente apreciamos sus amables comentarios. Thank you for taking the time to share your experience with our agency! It is always our pleasure to be able to assist you with any of your insurance questions or needs! We truly appreciate your kind feedback"
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Steven Reed

April 26, 2023

5  out of  5
rating by Steven Reed
"Just a great affair trusting them with security of my belongings. Wonderful people ❤️"
We responded:
"Thank you for the great review, Steven! We strive to provide you with the customer care that you deserve and are so honored to have earned your trust! We look forward to assisting you with any of your future insurance questions or needs!"
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Brooke Morey

March 17, 2023

1  out of  5
rating by Brooke Morey
"Nothing but issues from second month and on. Great sign up initiative but poor service once you’re locked in. No communication at all. Sent me a letter o March 3 that I didn’t even receive until 3/15 that said the form I sent for my insurance wasn’t accepted. I sent that form in January. And my new policy started March 1. So they hiked up my insurance to $1009 even though the renewal I signed said $736 because they rejected my insurance document I sent in January that they didn’t even advise me of until AFTER my new policy started. Was supposed to receive a call back by the end of the week with resolution and did not. Poor business practice all the way around."
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Robyn Gerber

February 27, 2023

1  out of  5
rating by Robyn Gerber
"Deceitful and disrespectful. Do not do business with them if you want an honest company"
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Dennis G

December 24, 2022

1  out of  5
rating by Dennis G
"Matt talks a good game, however he will not have your back. Avoid any dealings with Amber, she has no idea what she is doing, and will cost you thousands of dollars. She continued to lie about her mistake, until Matt called her out, in a call we all had together. You would have thought Matt would fix the mistake at that point. However, he did not. Instead he passed the buck off to corporate putting the blame on them. I would avoid state farm in general. But avoid Matt Gorham at all cost."
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Cullen Hayes

October 26, 2022

5  out of  5
rating by Cullen Hayes
"Matt and his team are caring, professional, and fun to be around! They do a fantastic job of helping their customers manage risk and I highly recommend Matt and his team."
We responded:
"Thank you for taking the time to leave such a kind review for us!"
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Neal Johnson

September 16, 2022

5  out of  5
rating by Neal Johnson
"No need to explain My 5 star Opinion just come on in and save some money 💰"
We responded:
"Thank you for the great review, Neal! We strive to provide you with the insurance you need at a value you deserve and great customer care! We truly appreciate you and look forward to assisting you with any of your future insurance needs!"
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Whitney McGill

September 6, 2022

5  out of  5
rating by Whitney McGill
"Had a phone meeting with Matt today and left feeling very well informed and happy with my new coverage! Always a pleasure to deal with this branch! (:"
We responded:
"Thank you for taking the time to share your experience with our agency and for the 5 star review, Whitney! We strive to go the extra mile to provide you with the insurance you need at a value you deserve and great customer care! We are honored to have earned your trust and we look forward to assisting you with any of your future insuarnce needs!"
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Kayla Green

August 16, 2022

5  out of  5
rating by Kayla Green
"Love them! They are always willing to work with us when we need it!"
We responded:
"Thank you for the wonderful 5 star review and for your kind comments, Kayla! It is always our pleasure to be able to assist you with any of your insurance questions or needs! We truly appreciate the opportunity to serve you and look forward to doing so for many years to come!"
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Jimbo Slice

August 8, 2022

5  out of  5
rating by Jimbo Slice
"Give Kathy a raise! She's the G.O.A.T great job great service!"
We responded:
"Kathy always strives to provide you with friendly, professional and thorough customer care! Thank you for the great review recognizing her and her efforts! It makes our day!"
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Lisa Holder

July 28, 2022

5  out of  5
rating by Lisa Holder
"Kathy was AWESOME and she explained everything so well!! Glad we made the switch to State Farm!"
We responded:
"Lisa, thank you for the 5 start review. I'm happy to hear Kathy was able to help you with your insurance needs!"