State Farm® Insurance Agent Matt Gorham

"Nothing but issues from second month and on. Great sign up initiative but poor service once you’re locked in. No communication at all. Sent me a letter o March 3 that I didn’t even receive until 3/15 that said the form I sent for my insurance wasn’t accepted. I sent that form in January. And my new policy started March 1. So they hiked up my insurance to $1009 even though the renewal I signed said $736 because they rejected my insurance document I sent in January that they didn’t even advise me of until AFTER my new policy started. Was supposed to receive a call back by the end of the week with resolution and did not. Poor business practice all the way around."

"Matt talks a good game, however he will not have your back. Avoid any dealings with Amber, she has no idea what she is doing, and will cost you thousands of dollars. She continued to lie about her mistake, until Matt called her out, in a call we all had together. You would have thought Matt would fix the mistake at that point. However, he did not. Instead he passed the buck off to corporate putting the blame on them. I would avoid state farm in general. But avoid Matt Gorham at all cost."

"I called your office, needing auto insurance ASAP, due to some actions of my previous insurance company. I was even emotional and Kathy and the other lady I talked to were so calming and reassuring. So appreciated. Kathy was so skilled in setting up my coverage and even checked back with me. So pleased I was able to connect with your agency!!"

"State farm has helped me in so many ways. Twice; two different Credit Unions have taken my payments out and then tried two more times charging me 34$ and 29$ respectfully each time. Amber , not only got me the fees back, ashe also let them know how thier taking money I didn't have Affected me. She said she's not State farms Advocate .... SHES MINE!! AND SHE PROVES THAT EVERYTIME THE BANKS TRY TO SCREW ME. THANK YOU MATT GORHAM FOR HIRING AMBER AS SHES DONE MORE FOR ME THAN HER JOB REQUIRES!!!!!! Give that girl a RAISE!!!!😁 E. She"

"We needed/wanted to change our home and auto policies. Today I walked into Matt Gorham State Farm Agency and was greeted at the door by a very pleasant young man. He immediately addressed my needs and introduced me to Kathy. She went over our current policies and explained what they had to offer above and beyond what we had and what she recommended for our needs at the current time. Her explanations were very much appreciated and easy to understand. Kathy processed a quote for us while I was there and again explained everything in detail. Signed on the dotted line. I didn't need to think this over because I was extremely impressed with Kathy's confidence in her job, her professionalism and her amazing personality. It was refreshing to walk into this agency and walk out knowing I made the right decision for us. Kathy is amazing and I can't thank her enough for the way she took care of us today!"