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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kirk Newman

Kirk Newman

October 17, 2024

5  out of  5
rating by Kirk Newman
"My wife and I were in a bind with our previous insurance company because they raise the rates on us. We called Matt and helped us figure out the best plan/option for us. Saved us a lot of hassle, time and money! Thanks Matt. You were awesome."
We responded:
"Thank you so much for sharing your experience, Kirk! I'm glad I could help you and your wife find a great plan and save you some hassle, time, and money. Your kind words mean a lot!"
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Rachael Sealy

October 17, 2024

5  out of  5
rating by Rachael Sealy
"Daryn Snow is phenomenal! He is very knowledgeable and has helped me tremendously. He offers great service and has a great attitude. Thank you, Daryn!"
We responded:
"Thank you for your kind words recognizing Daryn, Rachael! It's great to hear that his knowledge and service have made such a positive impact on your experience. We appreciate your feedback and are glad to have been able to assist you!"
Profile photo of CM Bracke

CM Bracke

October 15, 2024

5  out of  5
rating by CM Bracke
"I was so frustrated by another car insurance company and I did not want to go sit in an office to get a new policy. Matt worked with me to get my family’s insurance & home insurance. I was very happy with the excellent customer service and my NEW car insurance company."
We responded:
"Thank you for sharing your experience! It's great to hear that we could help you transition smoothly from your previous auto insurance company. We're grateful to know that you're happy with the customer service and your new policies. If you ever need anything else, we're here to help!"
Profile photo of Sarah Truelove

Sarah Truelove

August 18, 2024

1  out of  5
rating by Sarah Truelove
"After over a year of prices constantly going up with no explanation (no tickets, no claims) we're done. Before these issues, it was someone in the office constantly messing up our account with someone with a similar name. Go literally anywhere else! In response to owner: We called for months and told y'all for months it was too much only to be given no answers. Y'all had the opportunity to, at the very least, explain the constant increases. We received no answers. No tickets and no claims."
We responded:
"Sarah, we’re sorry to hear about your experience. Rates are not controlled by our specific agency, but by a number of factors including state legislation. Please call us at your earliest convenience to discuss further."
Profile photo of Daryn Snow

Daryn Snow

August 7, 2024

5  out of  5
rating by Daryn Snow
"Great office staff! Helped me get set up with auto, home, disability and life insurance. Highly recommend!"
We responded:
"Thank you for your kind words and recommendation! We're glad to hear our team could assist you with your insurance needs. Your satisfaction is our priority!"
Profile photo of D Bazman

D Bazman

September 16, 2023

1  out of  5
rating by D Bazman
"We put through a quote trying to add a car and driver to the policy. almost two months later and three quotes and all I got was one communication over a month ago stating they would get back with us."
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Dennis J Johnson

July 5, 2023

5  out of  5
rating by Dennis J Johnson
"Pricing and coverage rates were improved by comparison with our current agency. Kathy, Service Representative, was very professional, very helpful and informative on optional-available services."
We responded:
"Dennis, thank you for sharing your experience with our office. We truly appreciate your compliment recognizing Kathy! "
Profile photo of Angel Felix

Angel Felix

May 23, 2023

5  out of  5
rating by Angel Felix
"Siempre aclaran mis dudas"
We responded:
"Gracias por tomarse el tiempo para compartir su experiencia con nuestra agencia! ¡Siempre es un placer poder ayudarlo con cualquiera de sus preguntas o necesidades de seguro! Realmente apreciamos sus amables comentarios. Thank you for taking the time to share your experience with our agency! It is always our pleasure to be able to assist you with any of your insurance questions or needs! We truly appreciate your kind feedback"
Profile photo of Steven Reed

Steven Reed

April 26, 2023

5  out of  5
rating by Steven Reed
"Just a great affair trusting them with security of my belongings. Wonderful people ❤️"
We responded:
"Thank you for the great review, Steven! We strive to provide you with the customer care that you deserve and are so honored to have earned your trust! We look forward to assisting you with any of your future insurance questions or needs!"
Profile photo of Brooke Morey

Brooke Morey

March 17, 2023

1  out of  5
rating by Brooke Morey
"Nothing but issues from second month and on. Great sign up initiative but poor service once you’re locked in. No communication at all. Sent me a letter o March 3 that I didn’t even receive until 3/15 that said the form I sent for my insurance wasn’t accepted. I sent that form in January. And my new policy started March 1. So they hiked up my insurance to $1009 even though the renewal I signed said $736 because they rejected my insurance document I sent in January that they didn’t even advise me of until AFTER my new policy started. Was supposed to receive a call back by the end of the week with resolution and did not. Poor business practice all the way around."
Profile photo of Robyn Gerber

Robyn Gerber

February 27, 2023

1  out of  5
rating by Robyn Gerber
"Deceitful and disrespectful. Do not do business with them if you want an honest company"
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Dennis G

December 24, 2022

1  out of  5
rating by Dennis G
"Matt talks a good game, however he will not have your back. Avoid any dealings with Amber, she has no idea what she is doing, and will cost you thousands of dollars. She continued to lie about her mistake, until Matt called her out, in a call we all had together. You would have thought Matt would fix the mistake at that point. However, he did not. Instead he passed the buck off to corporate putting the blame on them. I would avoid state farm in general. But avoid Matt Gorham at all cost."
Profile photo of Cullen Hayes

Cullen Hayes

October 26, 2022

5  out of  5
rating by Cullen Hayes
"Matt and his team are caring, professional, and fun to be around! They do a fantastic job of helping their customers manage risk and I highly recommend Matt and his team."
We responded:
"Thank you for taking the time to leave such a kind review for us!"
Profile photo of Neal Johnson

Neal Johnson

September 16, 2022

5  out of  5
rating by Neal Johnson
"No need to explain My 5 star Opinion just come on in and save some money 💰"
We responded:
"Thank you for the great review, Neal! We strive to provide you with the insurance you need at a value you deserve and great customer care! We truly appreciate you and look forward to assisting you with any of your future insurance needs!"
Profile photo of Whitney McGill

Whitney McGill

September 6, 2022

5  out of  5
rating by Whitney McGill
"Had a phone meeting with Matt today and left feeling very well informed and happy with my new coverage! Always a pleasure to deal with this branch! (:"
We responded:
"Thank you for taking the time to share your experience with our agency and for the 5 star review, Whitney! We strive to go the extra mile to provide you with the insurance you need at a value you deserve and great customer care! We are honored to have earned your trust and we look forward to assisting you with any of your future insuarnce needs!"
Profile photo of Kayla Green

Kayla Green

August 16, 2022

5  out of  5
rating by Kayla Green
"Love them! They are always willing to work with us when we need it!"
We responded:
"Thank you for the wonderful 5 star review and for your kind comments, Kayla! It is always our pleasure to be able to assist you with any of your insurance questions or needs! We truly appreciate the opportunity to serve you and look forward to doing so for many years to come!"
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Jimbo Slice

August 8, 2022

5  out of  5
rating by Jimbo Slice
"Give Kathy a raise! She's the G.O.A.T great job great service!"
We responded:
"Kathy always strives to provide you with friendly, professional and thorough customer care! Thank you for the great review recognizing her and her efforts! It makes our day!"
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Lisa Holder

July 28, 2022

5  out of  5
rating by Lisa Holder
"Kathy was AWESOME and she explained everything so well!! Glad we made the switch to State Farm!"
We responded:
"Lisa, thank you for the 5 start review. I'm happy to hear Kathy was able to help you with your insurance needs!"
Profile photo of Hunter Ruble

Hunter Ruble

June 29, 2022

5  out of  5
rating by Hunter Ruble
"Nate was very helpful, he answered everyone question I had and helped walk me through the process. Great Service and staff thanks again!"
We responded:
"Hunter, we appreciate your great feedback. Thank you very much!"
Profile photo of Skyler Mills

Skyler Mills

June 28, 2022

5  out of  5
rating by Skyler Mills
"Matt's the man. Quick, responsive, incredibly helpful. Don't go anywhere else."
We responded:
"Thanks Skyler for the 5 star review - I appreciate the kind words!"
Profile photo of Sue Higgs

Sue Higgs

June 25, 2022

5  out of  5
rating by Sue Higgs
"I called your office, needing auto insurance ASAP, due to some actions of my previous insurance company. I was even emotional and Kathy and the other lady I talked to were so calming and reassuring. So appreciated. Kathy was so skilled in setting up my coverage and even checked back with me. So pleased I was able to connect with your agency!!"
We responded:
"Sue - We are so glad you called us and that we were able to provide a suitable solution! Also happy to hear about the great customer service you received from the team. We appreciate your 5 star review!"
Profile photo of Traiven Howard

Traiven Howard

June 22, 2022

5  out of  5
rating by Traiven Howard
"Jarvion was a great agent to work with. Help get through the process very smoothly and fast! Highly recommend to anyone needing good, helpful, quality insurance services."
We responded:
"Thank you Traiven for the excellent review and recommendation!"
Profile photo of Roxanne Routledge

Roxanne Routledge

June 17, 2022

5  out of  5
rating by Roxanne Routledge
"State Farm on Tower Rd excellent service and Amber is just awesome she always covers all bases."
We responded:
"Thank you so much for the great feedback, Roxanne! We are always here to help in any way that we can!"
Profile photo of Kevin Barnaby

Kevin Barnaby

June 17, 2022

5  out of  5
rating by Kevin Barnaby
"Amber and Kathy are great at making sure my bills and policies are good to go each renewal for my insurance."
We responded:
"Thank you for the great review Richard. Much appreciated."
Profile photo of Tina Gibson

Tina Gibson

June 17, 2022

5  out of  5
rating by Tina Gibson
"State farm has helped me in so many ways. Twice; two different Credit Unions have taken my payments out and then tried two more times charging me 34$ and 29$ respectfully each time. Amber , not only got me the fees back, ashe also let them know how thier taking money I didn't have Affected me. She said she's not State farms Advocate .... SHES MINE!! AND SHE PROVES THAT EVERYTIME THE BANKS TRY TO SCREW ME. THANK YOU MATT GORHAM FOR HIRING AMBER AS SHES DONE MORE FOR ME THAN HER JOB REQUIRES!!!!!! Give that girl a RAISE!!!!😁 E. She"