State Farm® Insurance Agent Matt Gorham
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kirk Newman
October 17, 2024
"My wife and I were in a bind with our previous insurance company because they raise the rates on us. We called Matt and helped us figure out the best plan/option for us. Saved us a lot of hassle, time and money! Thanks Matt. You were awesome."
"Thank you so much for sharing your experience, Kirk! I'm glad I could help you and your wife find a great plan and save you some hassle, time, and money. Your kind words mean a lot!"
Rachael Sealy
October 17, 2024
"Daryn Snow is phenomenal! He is very knowledgeable and has helped me tremendously. He offers great service and has a great attitude. Thank you, Daryn!"
"Thank you for your kind words recognizing Daryn, Rachael! It's great to hear that his knowledge and service have made such a positive impact on your experience. We appreciate your feedback and are glad to have been able to assist you!"
CM Bracke
October 15, 2024
"I was so frustrated by another car insurance company and I did not want to go sit in an office to get a new policy. Matt worked with me to get my family’s insurance & home insurance. I was very happy with the excellent customer service and my NEW car insurance company."
"Thank you for sharing your experience! It's great to hear that we could help you transition smoothly from your previous auto insurance company. We're grateful to know that you're happy with the customer service and your new policies. If you ever need anything else, we're here to help!"
Sarah Truelove
August 18, 2024
"After over a year of prices constantly going up with no explanation (no tickets, no claims) we're done. Before these issues, it was someone in the office constantly messing up our account with someone with a similar name. Go literally anywhere else! In response to owner: We called for months and told y'all for months it was too much only to be given no answers. Y'all had the opportunity to, at the very least, explain the constant increases. We received no answers. No tickets and no claims."
"Sarah, we’re sorry to hear about your experience. Rates are not controlled by our specific agency, but by a number of factors including state legislation. Please call us at your earliest convenience to discuss further."
Daryn Snow
August 7, 2024
"Great office staff! Helped me get set up with auto, home, disability and life insurance. Highly recommend!"
"Thank you for your kind words and recommendation! We're glad to hear our team could assist you with your insurance needs. Your satisfaction is our priority!"
D Bazman
September 16, 2023
"We put through a quote trying to add a car and driver to the policy. almost two months later and three quotes and all I got was one communication over a month ago stating they would get back with us."
Dennis J Johnson
July 5, 2023
"Pricing and coverage rates were improved by comparison with our current agency. Kathy, Service Representative, was very professional, very helpful and informative on optional-available services."
"Dennis, thank you for sharing your experience with our office. We truly appreciate your compliment recognizing Kathy! "
Angel Felix
May 23, 2023
"Siempre aclaran mis dudas"
"Gracias por tomarse el tiempo para compartir su experiencia con nuestra agencia! ¡Siempre es un placer poder ayudarlo con cualquiera de sus preguntas o necesidades de seguro! Realmente apreciamos sus amables comentarios. Thank you for taking the time to share your experience with our agency! It is always our pleasure to be able to assist you with any of your insurance questions or needs! We truly appreciate your kind feedback"
Steven Reed
April 26, 2023
"Just a great affair trusting them with security of my belongings. Wonderful people ❤️"
"Thank you for the great review, Steven! We strive to provide you with the customer care that you deserve and are so honored to have earned your trust! We look forward to assisting you with any of your future insurance questions or needs!"
Brooke Morey
March 17, 2023
"Nothing but issues from second month and on. Great sign up initiative but poor service once you’re locked in. No communication at all. Sent me a letter o March 3 that I didn’t even receive until 3/15 that said the form I sent for my insurance wasn’t accepted. I sent that form in January. And my new policy started March 1. So they hiked up my insurance to $1009 even though the renewal I signed said $736 because they rejected my insurance document I sent in January that they didn’t even advise me of until AFTER my new policy started. Was supposed to receive a call back by the end of the week with resolution and did not. Poor business practice all the way around."
Robyn Gerber
February 27, 2023
"Deceitful and disrespectful. Do not do business with them if you want an honest company"
Dennis G
December 24, 2022
"Matt talks a good game, however he will not have your back. Avoid any dealings with Amber, she has no idea what she is doing, and will cost you thousands of dollars. She continued to lie about her mistake, until Matt called her out, in a call we all had together. You would have thought Matt would fix the mistake at that point. However, he did not. Instead he passed the buck off to corporate putting the blame on them. I would avoid state farm in general. But avoid Matt Gorham at all cost."
Cullen Hayes
October 26, 2022
"Matt and his team are caring, professional, and fun to be around! They do a fantastic job of helping their customers manage risk and I highly recommend Matt and his team."
"Thank you for taking the time to leave such a kind review for us!"
Neal Johnson
September 16, 2022
"No need to explain My 5 star Opinion just come on in and save some money 💰"
"Thank you for the great review, Neal! We strive to provide you with the insurance you need at a value you deserve and great customer care! We truly appreciate you and look forward to assisting you with any of your future insurance needs!"
Whitney McGill
September 6, 2022
"Had a phone meeting with Matt today and left feeling very well informed and happy with my new coverage! Always a pleasure to deal with this branch! (:"
"Thank you for taking the time to share your experience with our agency and for the 5 star review, Whitney! We strive to go the extra mile to provide you with the insurance you need at a value you deserve and great customer care! We are honored to have earned your trust and we look forward to assisting you with any of your future insuarnce needs!"
Kayla Green
August 16, 2022
"Love them! They are always willing to work with us when we need it!"
"Thank you for the wonderful 5 star review and for your kind comments, Kayla! It is always our pleasure to be able to assist you with any of your insurance questions or needs! We truly appreciate the opportunity to serve you and look forward to doing so for many years to come!"
Jimbo Slice
August 8, 2022
"Give Kathy a raise! She's the G.O.A.T great job great service!"
"Kathy always strives to provide you with friendly, professional and thorough customer care! Thank you for the great review recognizing her and her efforts! It makes our day!"
Lisa Holder
July 28, 2022
"Kathy was AWESOME and she explained everything so well!! Glad we made the switch to State Farm!"
"Lisa, thank you for the 5 start review. I'm happy to hear Kathy was able to help you with your insurance needs!"
Hunter Ruble
June 29, 2022
"Nate was very helpful, he answered everyone question I had and helped walk me through the process. Great Service and staff thanks again!"
"Hunter, we appreciate your great feedback. Thank you very much!"
Skyler Mills
June 28, 2022
"Matt's the man. Quick, responsive, incredibly helpful. Don't go anywhere else."
"Thanks Skyler for the 5 star review - I appreciate the kind words!"
Sue Higgs
June 25, 2022
"I called your office, needing auto insurance ASAP, due to some actions of my previous insurance company. I was even emotional and Kathy and the other lady I talked to were so calming and reassuring. So appreciated. Kathy was so skilled in setting up my coverage and even checked back with me. So pleased I was able to connect with your agency!!"
"Sue - We are so glad you called us and that we were able to provide a suitable solution! Also happy to hear about the great customer service you received from the team. We appreciate your 5 star review!"
Traiven Howard
June 22, 2022
"Jarvion was a great agent to work with. Help get through the process very smoothly and fast! Highly recommend to anyone needing good, helpful, quality insurance services."
"Thank you Traiven for the excellent review and recommendation!"
Roxanne Routledge
June 17, 2022
"State Farm on Tower Rd excellent service and Amber is just awesome she always covers all bases."
"Thank you so much for the great feedback, Roxanne! We are always here to help in any way that we can!"
Kevin Barnaby
June 17, 2022
"Amber and Kathy are great at making sure my bills and policies are good to go each renewal for my insurance."
"Thank you for the great review Richard. Much appreciated."
Tina Gibson
June 17, 2022
"State farm has helped me in so many ways. Twice; two different Credit Unions have taken my payments out and then tried two more times charging me 34$ and 29$ respectfully each time. Amber , not only got me the fees back, ashe also let them know how thier taking money I didn't have Affected me. She said she's not State farms Advocate .... SHES MINE!! AND SHE PROVES THAT EVERYTIME THE BANKS TRY TO SCREW ME. THANK YOU MATT GORHAM FOR HIRING AMBER AS SHES DONE MORE FOR ME THAN HER JOB REQUIRES!!!!!! Give that girl a RAISE!!!!😁 E. She"